Privacy Policy

Delite Payroll (“Delite Payroll,” “Delite,” “we,” “us,” or “our”) is committed to protecting your privacy and encourages you to read and understand this Privacy Policy (“Policy”). This Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, contact us, or use our payroll, HR, benefits, and compliance services (collectively, the “Services”). By accessing or using the Services, you agree to this Policy.

1. Changes to This Policy
We may modify this Policy at any time, in our sole discretion. If we make changes, we will update the “Last Updated” date above. Your continued use of the Services after an updated Policy is posted means you accept the changes.

2. Information We Collect
We collect information in the following ways:

A. Information you provide (Website / Sales / Support)
Name, email, phone number
Company name, job title, business address
Team size, current provider, services you’re interested in
Messages, form submissions, and any files you send to us

B. Account information (Admins and authorized users)
Account credentials and authentication data
User profile details (role, permissions)
Support requests and account communications
Audit logs and account activity (as applicable)

C. Payroll / HR / Benefits information processed through the Services (“Service Data”)
Depending on the Services a customer uses, we may process:

Employee identifiers (name, address, date of birth, employee ID)
Government/tax identifiers (e.g., SSN/TIN or equivalents where required by law)
Compensation, pay rates, hours worked, time off, and payroll history
Bank account and routing details (direct deposit)
Tax forms and withholding elections; payroll filings and related records (as applicable)
Benefits enrollment details and deductions (as applicable)
Compliance-related documentation (as applicable)

Important: In many cases, Delite processes Service Data on behalf of a business customer (e.g., an employer). In those cases, the business customer controls the Service Data, and Delite acts as a processor/service provider under applicable law.

D. Information collected automatically (Device / Usage / Cookies)
IP address, device type, browser type, operating system
Pages viewed, time spent, clicks, referring URLs
Approximate location derived from IP address
Cookie identifiers and similar tracking technologies

4. SMS Opt-In, Data Use & Mobile Info Handling
If you choose to provide your mobile phone number and opt in, you consent to receive SMS messages from Delite Payroll related to service updates, notifications, reminders, and, if applicable, promotions. Message frequency may vary and message and data rates may apply. You can opt out at any time by replying STOP to an SMS message or contacting us at social@delitepayroll.com; for support reply HELP or email us.
We do not sell or share mobile numbers or SMS opt-in data with third parties for marketing purposes. Mobile information may be shared only with trusted service providers as needed to deliver messaging services.
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How to Exercise Your Rights:
You may request access to, correction of, or deletion of your personal information by contacting us at social@delitepayroll.com with “Privacy Request” in the subject line. We will respond as required by applicable privacy laws.

5. How We Use Information
We use information for purposes such as:

Providing, operating, and improving the Services (payroll processing, HR/benefits administration, compliance workflows)
Creating and managing accounts, authenticating users, and administering access
Responding to inquiries, providing quotes, demos, onboarding, and support
Facilitating payments and payroll-related transactions (as applicable)
Monitoring and protecting security, preventing fraud, and enforcing our policies
Complying with legal obligations and responding to lawful requests

6. How We Share Information
We may share information with:

Service providers/vendors that help us operate (hosting, analytics, communications, support tools)
Payment and banking partners to facilitate payroll payments/direct deposit (as applicable)
Benefits carriers/administrators and integrations at the customer’s direction (as applicable)
Professional advisors (legal, accounting, auditors) as needed
Government authorities when required by law
Business transfers (merger, acquisition, financing, or sale of assets), subject to appropriate safeguards

We do not sell personal information for money. If you operate in jurisdictions where “sale” is defined broadly, you may need additional disclosures depending on your practices.

7. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate the website and Services, remember preferences, maintain session integrity, analyze performance, and measure marketing effectiveness. You can control cookies through your browser settings and any consent tools we provide (if applicable).

8. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Policy, including providing the Services, meeting legal/tax/compliance requirements, resolving disputes, and enforcing agreements. Retention periods vary based on data type and applicable laws.

9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing. To submit a request, email social@delitepayroll.com with “Privacy Request” in the subject line. We may need to verify your identity.

If your data is processed through an employer’s account: Your employer may control that information, and we may direct your request to them or require their authorization to respond.

11. Children’s Privacy
The Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children.

12. International Transfers (If Applicable)
If we transfer personal information across borders, we will use appropriate safeguards required by applicable law.

13. Questions
If you have questions about this Policy, contact us at social@delitepayroll.com.